In recent days, numerous Amazon Ring users have taken to platforms like TikTok, Reddit, and X to report what they believe to be unauthorized access to their Ring cameras. Many users shared screenshots showing logins from unknown devices, with most activity pointing to a suspicious date: May 28, 2025.

Some even claimed to have received strange notifications or saw unfamiliar devices connected to their account. When Forbes investigated, the journalist also discovered unexpected logins on his own Ring account.

Despite the uproar, Ring has denied any data breach, stating on July 18 that the issue stems from a backend glitch:

“We are aware of a bug that incorrectly displays prior login dates as May 28, 2025,” the company said.
“This is the result of a backend update. We have no reason to believe that this indicates unauthorized access to customer accounts.”

The message appears on Ring’s official website under the Control Center section. Users who noticed the suspicious activity were told the system was simply showing incorrect data—specifically, login dates and device names like “Device name not found.”

However, the screenshots shared by users clearly display recognizable device names, raising doubts about the full accuracy of Ring’s explanation.

No Front-End Software Updates Logged

Interestingly, no firmware or front-end software updates were documented around May 28, lending some credibility to the theory that it was indeed a backend-only change. Still, the confusion has left users anxious and Ring’s credibility under scrutiny.

Adding to the timing, on July 17, Jamie Siminoff—Ring’s founder and now reinstated CEO—announced a strategic shift. Siminoff reaffirmed Ring’s original mission to “make neighborhoods safer,” suggesting a return to its crime-prevention roots after a phase of community-brand repositioning.

This return to surveillance-aligned priorities may be linked to Ring’s new partnership with Axon, a law enforcement tech company. This collaboration, announced in April, brings back video-sharing capabilities with police—something Ring had distanced itself from after discontinuing its “Request for Assistance” feature last year.

While it’s unclear whether the backend update related to the Ring camera login confusion is tied to this renewed law enforcement integration, the timing is notable.

What Can You Do If You’re Worried?

Despite Ring’s statements that no breach occurred, here are some precautionary steps for concerned users:

• Review connected devices in the Ring app’s Control Center and remove any unfamiliar entries.
• Change your password to a strong, unique one and enable two-factor authentication (2FA).
• If you’re especially concerned, consider disabling your Ring camera temporarily until the issue is fully clarified.
• Watch out for phishing attempts. Scammers often exploit confusion by sending fake alerts or impersonating brands—verify any suspicious messages through official channels.
• Stay updated by monitoring Ring’s official announcements and support channels for further clarification.

Final Thoughts

Whether this issue was simply a display bug or something more serious, it highlights a critical truth: users must stay vigilant and proactively protect their digital assets. Misconfigurations, even without actual breaches, can erode user trust and offer a window for bad actors to exploit fear and uncertainty.

As part of a strong cybersecurity strategy, businesses and individuals alike should invest in identity protection tools, enforce access monitoring, and maintain comprehensive endpoint observability to defend against both real and perceived threats.

Source: https://www.malwarebytes.com/blog/news/2025/07/ring-cameras-hacked-amazon-says-no-users-not-so-sure